Key Achievements

has recently

·	Moved a ‘poor’ Housing Service to a ‘fair with promising prospects for improvement’ in five months

·	Led and facilitated changes in organisational culture - initially for Investors in People accreditation and subsequently to migrate to the use of the balanced scorecard

·	Negotiated funding agreements with Government on behalf of a County partnership for Social Care, Housing and Waste Management

Improved the performance of multi-disciplinary teams; particularly Port Health Imported Food Inspection following the Foot and Mouth outbreak. Devolved work from Official Veterinary Surgeons to other professional and skilled staff. Worked with the Port operator, Food Standards Agency, DEFRA and European Commission to implement new working procedures and practices which were nationally recognised and adopted as best practice

·	Embedded the concept of performance-led business planning across all services by developing and clarifying priorities, matching resources to priorities and developing performance measures with the teams delivering the services

·	Introduced an organisational 'ideas' scheme as a tool for nurturing creativity

·	Led the development of a communications strategy and brand for a County Council, to support its migration to use of a balanced scorecard